Upgrading the global customer experience

As experts in AI Customer Experience (AICX) for multilingual contact centers, Sinitic enables higher deflection rates and increased customer lifetime value.

INCREASE REVENUE

DECREASE COSTS

get started now

0%

abandon rate for
Tagalog customers

$1.35M

average savings / year for
Chinese
contact centers

52.38%

average ROI for Thai
Online Gaming operators

HermesAI™

Automation that speaks your clients' language

Sinitic built the market-leading natural language processing (NLP) engine for multilingual customer experience, starting with the hardest languages first.

learn more

As an iGaming company in expansion, we’re looking for customer support tech that can easily scale. The Sinitic solution fits into our business model perfectly and it’s really fun to build the technology together.

iGaming

Andre Rodriguez - CEO
Goldblue AB

Solutions

Automating CX for enterprise

Sinitic enables multilingual contact centers to augment human agents with AI Customer Experience (AICX) solutions. No messy integrations. No English-first technology.

Helping online gaming firms reduce operating costs and generate new revenue from player acquisition, retention and reactivation.

Helping regulators minimize response times and increase financial inclusion and market supervision in developing regions.

Helping payment providers decrease manual steps in the Know Your Customer (KYC) process and increase response time.

Helping iGaming firms reduce operating costs and generate new revenue from player acquisition, retention and reactivation.

Latest from Sinitic

eventS

Sinitic CEO to deliver keynote on personalized player engagement at Asia Gaming Summit

Taipei, Taiwan

November 5, 2019

Manila, the city of sun, is Sinitic’s base in Asia-Pacific and a global capital for the contact center industry.

er

Vancouver, the city of glass, is Sinitic’s headquarters and the historic terminal between America and Asia.

London

New Delhi, the city of rallies, is Sinitic’s base in India and a global capital for the contact center industry.

Johannesburg

Johannesburg, the city of gold, is Sinitic’s base in Africa and the continent’s commercial and banking capital.

Johannesburg

Valletta, the most proud city, is Sinitic's base in Europe and the continent's gaming and emerging tech capital.

locations

We're nearby your contact center

Automation works best with human collaboration. Sinitic delivers on-site training and support.

Meet the Team