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Finally, artificial intelligence designed for Chinese Thai Vietnamese Japanese Indonesian Tagalog

HermesAI™ is the proprietary natural language processing (NLP) engine raising the standard for conversational AI in non-English markets.

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Sinitic’s team of natural language processing engineers are at the forefront of applying deep-learning methods to enterprise contact center automation.


Albert Zhuang


Pushing the limits of dialogue management

Power automated agents with human-like dialogue capability to satisfy customer expectations.


Historical conversation structuring

Sinitic's proprietary deep-learning algorithm enables semi-supervised structuring of raw chat data across millions of dialogues in multiple languages, saving contact centers from expensive and lengthy manual labelling.


Mixed language understanding

Sinitic's proprietary deep-learning algorithm enables chatbots to understand chats with two of more languages in the same phrase, by far exceeding the market standard set by name-brand natural language processing engines.



Constant learning from thousands of chats

HermesAI™ generates unrivalled network effects from domain knowledge within these priority sectors.

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