Online Gaming brands bet on Sinitic’s AI Customer Experience (AICX) to decrease support costs and increase player lifetime value.
abandon rate from
Online Gaming players
increase in player engagement via
automation for Online Gaming
chats automated / day for
Online Gaming contact centers
Discover the benefits of Sinitic’s AICX solution for Online Gaming operators.
Protect VIP Players
Minimize reliance on human agents to mitigate the risk of VIP player theft and revenue loss.
Reduce Agent Turnover
Relieve agents from mundane player support and increase their job satisfaction.
Prevent Chat Hijacking
Ensure security with a closed infrastructure that does not rely on third-party integrations.
Expand into new Online Gaming markets without the risk and massive expense of multilingual contact centers.
Sinitic’s Launch converts historical player chats into an automated, multilingual agent.
Sinitic’s Edit humanizes automated agents with advanced logic and player data integrations.
Sinitic’s Train improves the dialogue in automated agents by learning from ongoing player chats.
Sinitic’s Chat relieves human agents with deflection of repetitive, multilingual player chats.
Sinitic’s Track collects and categorizes player support cases with minimal manual steps.
Aquire New Players
Decrease CPA by automating the acquisition and conversion process.
Retain Declining Players
Convert customer support into an automated sales tool to retain churning players.
Reactivate Churned Players
Reduce reliance on acquisition with automated re-engagement of lost players.
Andre Rodriguez - CEO