abandon rate from
average initial response time
reduction for financial complaints
average annual growth in complaints
handled without additional expense
Discover the benefits of Sinitic’s AICX solution for Regulators.
Reduce spend of public funds with common sense automation of manual case handling.
Include the Under-Banked
Engage financial consumers in developing regions with feature-phone and dialect support.
Discover patterns in misconduct across the banking ecosystem for informed policy-making.
Improve financial inclusion without the risk and massive expense of multilingual contact centers.
Sinitic’s Launch converts historical financial consumer chats into an automated, multilingual agent.
Sinitic’s Edit humanizes automated agents with advanced logic and regulatory data integrations.
Sinitic’s Train improves the dialogue in automated agents by learning from ongoing financial consumer chats.
Sinitic’s Chat relieves human agents with deflection of repetitive, multilingual financial consumer chats.
Sinitic’s Track collects and categorizes financial consumer support cases with minimal manual steps.
Establish the Market Standard
Innovate by example to encourage institutions to adopt better regulation technology.
Promote Financial Literacy
Repurpose financial complaints channels to increase awareness of safe banking practices.
Increase Trust in the State
Establish a direct connection between regulators and taxpaying financial consumers.
Nestor Espenilla Jr. - Former Bank Governor
Bangko Sentral ng Pilipinas